about

Citizen Charter

Name of Service
Duration in Days

1 :

Reply to notice

10 Days
2 :

Matter of waste water flowing from sewer lines

10 Days
3 :

Sewer line repairing matter

10 Days
4 :

Sewer line merging with water line

10 Days
5 :

Other application / complaint

45 Days
6 :

Covering of drains

15 Days
7 :

Cleaning of public toilets

2 Days

Name of Service
Duration in Days

1 :

Application matter for getting water connection

60 Days
2 :

Regarding application for meter wise water connection

60 Days
3 :

Regarding application for permission to repair/replace existing water connection

20 Days
4 :

Regarding the application for permission to develop a network of water pipelines at own expense

90 Days
5 :

Application for obtaining Completion Certificate (Certificate of Completion) of water pipeline developed at self cost

45 Days
6 :

Water pipeline developed at self cost along with municipal line
Affiliation Application Matters (Job Sanction)

45 Days
7 :

Regarding application for refund of deposit

30 Days
8 :

Application regarding Water Line Leaks / Sewage Complaints / No Water Supply Complaints / Low-Pressure Complaints / Other Water Related Complaints

30 Days
9 :

Regarding application regarding hand pump repairing/ water stand repairing

20 Days

Name of Service
Duration in Days

1 :

Construction of new road / drain / circle / island

90 Days
2 :

New road / canal / circle / island repairing matter

30 Days
3 :

The matter of giving permission to develop services

30 Days
4 :

Issue of Services Completion Certificate

30 Days
5 :

Matter of refund of deposit

30 Days
6 :

The matter of placing a statue and naming the road

120 Days
7 :

Approval matter regarding Right of Way / Right of Use

30 Days

Name of Service
Duration in Days

1 :

Application for obtaining development permission

90 Days
2 :

Application for getting BU permission

21 Days
3 :

Application for obtaining ZONAG Certificate / Party Plan / Form-F

60 Days
4 :

Application for refund of deposit

120 Days
5 :

Application for Registration and Renewal of Engineer, Structure Designer

60 Days

Name of Service
Duration in Days

1 :

Answer of Notice

15 Days
2 :

To amend name effect date in house tax bill

50 Days
3 :

Remission of house tax to a widow

45 Days
4 :

To evaluate according to the innovation

45 Days
5 :

To cancel false demand of house tax

50 Days
6 :

Property Name Transfer

125 Days
7 :

Regarding getting duplicate receipt

30 Days
8 :

Regarding getting computerized bill in place of manual bill

30 Days
9 :

To cancel the interest amount from the bill

15 Days
10 :

N.O.C. matter to obtain

15 Days
11 :

To refund overpaid house tax

45 Days
12 :

Abolition of property tax on disposal of property

15 Days
13 :

To cancel the tenancy name

30 Days
14 :

Obtain a copy of the name transfer resolution

0 Days
15 :

To cancel the assessment of crops

0 Days
16 :

Other applications

30 Days
17 :

House tax issue

0 Days

Name of Service
Duration in Days

1 :

Applications for Municipal Plot/Shop/Office/Other Name Transfer

90 Days
2 :

Application for furnishing sketch of lease hold plot

30 Days
3 :

Examples of Lease Hold Plots / Mortgage N.O.C. Application to obtain

30 Days
4 :

Application for permission to use premises on temporary basis

30 Days
5 :

Application for obtaining permission for use of lease hold plots

90 Days
6 :

Application for cancellation of lease of lease hold plot

90 Days
7 :

Advertising / Hoardings approval matter

30 Days
8 :

Regarding lease renewal of lease held plots

180 Days
9 :

Regarding renting of Municipal Town Hall/Open Air Theatre/Community Hall

30 Days
10 :

Deposit refund matter

60 Days

Name of Service
Duration in Days

1 :

Reply to Note

5 Days
2 :

List of Documents

5 Days

Name of Service
Duration in Days

1 :

To get new shop License

7 Days
2 :

Renew shop License

5 Days
3 :

Modify shop License

7 Days
4 :

Shop License Duplication

5 Days